Terms of Service

Welcome to Cards for Causes

Thanks for visiting cardsforcauses.com. We’ve proudly served customers for more than 20 years and are committed to providing a clear, reliable shopping experience. By using our website or placing an order, you agree to the policies below. If anything is unclear, please reach out—our team is happy to help.

Jump to section:

  • Return Policy
  • Cancellation Policy
  • Shipping Policy
  • Donation Policy
  • Privacy Policy

Return Policy

Because our products are custom-made, we do not accept returns or cancellations once an order has been sent to production. We understand how important your order is and work hard to ensure you’re delighted with the final result.

Please review your online proof and order confirmation carefully before approval. If you spot an issue, contact us before approving the proof.

If We Make a Mistake

If an error is made by Cards for Causes, we will reprint and reship your order at no cost.

Customer Errors

Reprints required due to customer-provided errors can be produced quickly at the customer’s expense. Common customer errors include, but are not limited to:

  • Spelling or grammar errors
  • Typography or font selection issues provided by the customer
  • Improper placement or formatting of text
  • Uploading low-resolution or poor-quality images

Cancellation Policy

You may cancel your order any time before it is sent to production for a full refund. After an order enters production, it cannot be canceled due to the custom nature of our products.

Production Times

Once you approve your design, we move your order to production.

  • Standard production: typically 2–5 business days most of the year
  • Holiday season (December): typically 5–10 business days
  • Note: Shipping time is in addition to production time.

Production timelines are estimates. While most orders ship within the timeframes above, delays are possible and production times are not guaranteed.

Shipping Policy

  • Standard service: UPS Ground (generally 3–5 business days in transit)
  • Expedited options: UPS 3 Day Select and 2nd Day Air at checkout; contact us for Overnight quotes
  • Where we ship: All 50 U.S. states and Canada; international shipping available—contact customer service for details or a quote
  • Important: Expedited shipping speeds apply after production is complete

Delivery timelines are estimates provided by carriers. Once a package is picked up by UPS or another carrier, transit is outside our control and delivery dates are not guaranteed.

Donation Policy

The philanthropic side of Cards for Causes has been part of the business since 2006, and it’s still one of our favorite things we do.

We maintain a curated list of eligible charities that customers can select at checkout.

Eligible Charities

  • Eligible organizations are based in the United States and recognized by the IRS as 501(c)(3) tax‑exempt charities.
  • If your preferred charity isn’t listed and meets these criteria, please contact us. For larger or recurring campaigns, we may be able to review and add it to our program.

How Much We Donate

  • Each year, we donate an amount equal to at least 10% of the net proceeds from greeting card sales to our charity partners. Donations are allocated to charities based on the share of total card revenue designated to each charity by customers at checkout.
  • For this program, ‘net proceeds’ means greeting card revenue minus direct costs such as card production, personalization, payment processing, shipping/fulfillment, and direct marketing expenses attributable to greeting card sales.
  • Donations are made by Cards for Causes; customer names and contact information are not provided to charities.
  • Because the donation is made by our company, your card purchase is not tax‑deductible as a charitable contribution. (You may be able to treat it as a business expense such as marketing or office supplies. Please consult your accountant or tax advisor.)

Donation Timing

We tally donations and remit them on a periodic basis, typically once per year in Q1 for the prior calendar year (timing subject to change). If you have questions about our charity partners or how our donation process works, please contact us and we’ll be happy to help.

Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your information, and explains your rights and choices. By using our website, you agree to this policy.

Interpretation and Definitions

Capitalized terms have the meanings below, whether used in singular or plural.

  • Account: A unique profile created to access parts of our Service.
  • Company (“we,” “us,” or “our”): cardsforcauses.com LLC, 15431 Fitzhugh Rd., Unit 312, Dripping Springs, TX 78620.
  • Cookies: Small files placed on your device that store certain information about your browsing.
  • Country: United States.
  • Device: Any device that can access the Service, such as a computer, phone, or tablet.
  • Personal Data: Information relating to an identified or identifiable individual.
  • Service: The website and services available on cardsforcauses.com (the “Website”).
  • Service Provider: A third-party that processes data on our behalf.
  • Third-party Social Media Service: A site or platform used to log in or create an account for our Service.
  • Usage Data: Data collected automatically, such as page views, time on site, and device diagnostics.
  • You: The individual or entity accessing or using the Service.

Personal Data We Collect

We may collect the following information when you use our Service:

  • Contact information (email, first and last name, phone)
  • Billing and shipping details (address, city, state/province, ZIP/postal code)
  • Account credentials and preferences (if you create an Account)
  • Usage Data (IP address, browser type/version, pages visited, time/date of visit, time spent, device identifiers, and diagnostics)
  • Mobile-specific data when accessing via a mobile device (device type, OS, browser, identifiers)
  • Data from Third-party Social Media Services if you choose to register or log in through them (e.g., name, email, activities, contacts)

Tracking Technologies and Cookies

We use Cookies, web beacons, tags, and similar technologies to operate and improve our Service. Cookies may be “Session” (deleted when you close your browser) or “Persistent” (remain until they expire or are deleted).

  • Necessary Cookies (Session): Required to provide core functionality and prevent fraud.
  • Cookie Notice / Consent (Persistent): Records your cookie preferences.
  • Functionality Cookies (Persistent): Remembers your settings (e.g., login, language).

You can set your browser to refuse Cookies; some features may not function without them. For more information, consult your browser’s help resources. Certain legacy “Flash Cookies” may be managed separately (see Adobe’s support pages for details).

How We Use Personal Data

  • Provide and maintain the Service, including monitoring usage and performance
  • Manage your Account and provide Account-based features
  • Fulfill contracts, including processing and shipping orders and providing customer support
  • Communicate with you about updates, transactions, and security notices
  • Send relevant offers or news about similar products/services, unless you opt out
  • Respond to and manage requests you submit
  • Business operations, including analytics, improving our Service, and evaluating promotions
  • Business transfers, such as mergers, acquisitions, or asset sales
  • Other purposes with your consent

When We Share Personal Data

  • Service Providers: For analytics, communications, fulfillment, and related services
  • Business transfers: In connection with corporate transactions
  • Affiliates: Under the same privacy commitments
  • Business partners: To offer products, services, or promotions
  • Public areas / social features: Information you choose to share may be visible to others
  • With your consent or as otherwise permitted or required by law

Data Retention

We retain Personal Data only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for shorter periods unless needed for security or functionality improvements or required by law.

International Transfers

Your information may be processed in locations outside your state or country. By using the Service, you consent to such transfers. We take reasonable steps to ensure appropriate protections are in place.

Disclosure for Legal Reasons

We may disclose Personal Data if required by law or in response to valid legal requests, and to protect our rights, safety, users, or the public.

Security

We use commercially reasonable safeguards to protect Personal Data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed to individuals under 18, and we do not knowingly collect Personal Data from them. If you believe a minor has provided Personal Data, please contact us so we can delete it.

Links to Other Websites

Our Website may link to third-party sites. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates on this page and revise the “Last updated” date above. We may also notify you by email and/or a prominent notice on the Website when appropriate. Your continued use of the Service after changes become effective indicates acceptance.

Contact Us

Questions about these policies or your data? Email us at support@cardsforcauses.com.